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Protect the community

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* [http://www.codinghorror.com/blog/archives/000706.html The community around a product is more important than the product itself]
 
* [http://www.codinghorror.com/blog/archives/000706.html The community around a product is more important than the product itself]
 
* [http://headrush.typepad.com/creating_passionate_users/2006/12/how_to_build_a_.html How to Build a User Community]
 
* [http://headrush.typepad.com/creating_passionate_users/2006/12/how_to_build_a_.html How to Build a User Community]
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== More notes ==
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* Build a community, not just a mailing list.
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* Be very conscious of tone.
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* Followup with constructivly with criticisms on blogs (ie "Thanks for you criticism, how can we do this better?").
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* Be careful of trolls, and just ignore them. Possibly ban them.
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* Spam can't be an afterthought. Don't think oh, we won't get spammed. Google groups does a good job.
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* Listen to the community. Everyone has good and bad ideas.
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* Don't pay too much attention to vocal minority. But be willing to take big risks when the community asks for them.
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* Have to be willing to ask for help and delegating things.
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[[Category:Community]]
 
[[Category:Community]]

Revision as of 02:15, 26 February 2007

This page collects resources from the open source world on maintaining and building healthy communities around your open source project.

1 Resources

2 More notes

  • Build a community, not just a mailing list.
  • Be very conscious of tone.
  • Followup with constructivly with criticisms on blogs (ie "Thanks for you criticism, how can we do this better?").
  • Be careful of trolls, and just ignore them. Possibly ban them.
  • Spam can't be an afterthought. Don't think oh, we won't get spammed. Google groups does a good job.
  • Listen to the community. Everyone has good and bad ideas.
  • Don't pay too much attention to vocal minority. But be willing to take big risks when the community asks for them.
  • Have to be willing to ask for help and delegating things.